If I use the Windows 10 Mail application, the account is added without any issues. When I test the automatic configuration of emails, it fails for my account. I have used Microsoft Support- og recoveryassistant for Office 365 to no avail I have completely uninstalled and reinstalled Office 365
I have repaired Office 365 both using the quick method and the online method. Reading that this could be a problem, I changed the primary email from my microsoft account to a completely different domain. My personal microsoft account used the same primary email as my office 365 account.
Have tried a lot of stuff to make it work: No matter how many times I enter this password, it doesn't work. If I enter the right password, the popup disappears, but will reappear after a short while, and ask for the same password again. If I enter the wrong password, it will let me know. I will get a popup asking for my password. I enter my credentials in order to add the account. When I reverted to my real primary email address on Office 365, which is on a different domain, and removed the exchange account from Outlook, I would not be able to add the exchange account with the new username and password. The account was added to Outlook and I could send and receive emails. To make sure I would be able to setup an Exchange account in Outlook I changed my own Office 365 to have a primary account with a different email than normal. In my company we have recently signed up for Office 365 and I'm working on migrating our mail accounts. I have a frustrating problem that I have wrestled with for hours.
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